Intellinet-network NSC18-WN User Manual Manuale Utente Scaricare il pdf (Pagina 58)

TROUBLESHOOTING

• Unplugthepoweradapterfromthewallsocketandplugitinagain

after 10 seconds, then try to connect to the camera again.

• Ifthecameraiscorrectlypowered(thePowerLEDison)butyou

still can’t connect to it when you’re sure the IP address is correct,

contact your dealer for help.

The camera is set to send an image by e-mail or to an FTP site,

but nothing is received.

• Iftheimageissentbye-mail,makesureit’snotblockedbyanyanti-

spam mechanism.

• MakesureyouhaveproperpermissionforFTPuploading(click

 “Uploadatestle”).

• Makesuretheusernameand/orpasswordfortheSMTPserveris

 correctifyourSMTPserverrequiresauthentication(click“Senda

 testemail”).

• Changethethresholdtoamoresensitivesetting.

The Pan/Tilt function makes a strange sound.

• Checkfor(andremove)anythingthatcouldbejammingthecamera

or otherwise interfering with its movement.

• Ifthecameradoesn’trespondwhenyou’retryingtousethePan/Tilt

function, the servo motor inside the camera may be dead. Return the

camera to your dealer and ask for help.

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Intellinet-network NSC18-WN User Manual Manuale Utente Pagina 58